Over the last year, we’ve seen incredible growth at People.ai. Last week’s $7 million funding is a testament to the hard work of many, and we’re thrilled at the opportunity to accelerate our business. But as a people company, we’ll never lose sight of the people that have gotten us to where we are today: our customers.

We’re especially grateful to the 50+ sales teams who’ve implemented People.ai and helped us take our platform to the next level. That’s why our customers are at the forefront of our minds as we head into this next chapter. In the coming weeks, we’ll be asking for customer feedback in the People.ai interface. You’ll see a quick, 1-question survey that asks for your thoughts. It won’t be invasive or annoying—it’s just a simple way for you to give us your feedback when the mood strikes.

How We’ll Use Your Feedback

Whether it’s a feature request, a product issue, or a just a shout-out, we’ll read every single comment you share and take the time to reply personally. We’ll also share your thoughts with every department so, as we grow, our entire business stays in sync with our customers and prioritizes them above all else. On top of that, we’ll touch base with you periodically to share updates on the feedback you give us and explain how we’re adapting to meet your needs.

Why We’re Asking

We’re committed to building a customer-centric organization that surpasses expectations. This feedback program isn’t just a gesture or a feel-good move—it’s a way to connect with our customer base as we develop our product roadmap and expand our offerings. For us, customer feedback is gold. It’s what paves the way to innovation and keeps us in check. So as we set out to innovate, know that your 2 cents is priceless to us. We’re excited to hear what you have to say!