Frequently Asked Questions

Why does need to access my email? understands your relationships based on how you and your contacts communicate. By analyzing your email, we can see when new relationships form and how they grow and change. With this information, we are able to benchmark your skills against other sales reps and provide scores and analysis that can be used to help grow and nurture your network.

Which email account providers does support?

We currently support Office365 and Google Apps accounts. We plan to support more email providers in the future.

How does access my email account?

For Google Apps and Office365 accounts, we use OAuth to request permission to access your email data. This means that when you sign up, you’ll be redirected to Google and asked whether you want to allow to access your email data. Once you approve, Google will give us access. It all takes just a few clicks. We never have access to your password.

What exactly does access in my email?

We only look at email message headers. This is the To, From, CC, Subject and Date fields of your emails. We never access the bodies of your emails. Please see our Privacy Policy for more info. does not share your email address or the email addresses of your contacts with third party advertisers. See our Privacy Policy for more info.

How is my personal information protected?

We know that your email data is sensitive, and we are committed to protecting it. We use SSL to encrypt all data transferred to and from our servers. Our databases are accessible only to employees who have a need to access user data in order to provide the service. stores and processes all email data on Amazon Web Services (AWS) infrastructure. For more information on AWS security policies, please visit

I’m still having issues with my account. What do I do?

Let us know what’s going on at We’ll get back to you quickly.

How do I remove my data from

If you want to stop using, you can send us an email at You may also revoke’s permission to access your email data in your Google account. To do this, visit In your security settings, you can revoke the permissions of any third party service with access to your Google account data.

We will remove your email data and the relationship strength data in’s aggregated network of contacts that was derived from your email data. Please see our Terms of Use for more information.