In 2020 sales operations will continue to broaden its strategic emphasis on increasing sales productivity, reducing administrative overhead, and executing sales strategy.

Artificial intelligence will play a critical role in the way organizations do business. From reducing the cognitive workload on sales operations to making it possible to share actionable insights across all levels of the sales organization.

In this brief, SiriusDecisions describes seven planning assumptions that sales operations leaders should incorporate into their planning for 2019 as they seek ways to exploit the AI revolution and other current trends.

In this SiriusDecisions Research Brief you’ll learn:

  • The role of AI and sales force automation (SFA) in 2020
  • How dynamic guided selling will be shaping the way business goes to market
  • Three metrics that will propel organizations into profitability, and much more. 

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