People.ai

Sub-Processors

Last Updated: March 27, 2020

List of Sub-Processors

To support delivery of our Services, People.ai, Inc. (or one of our affiliates listed below) may engage and use data processors (each a ‘Sub-processor’) with access to certain (i) Customer Data as defined in your End User Services Agreement, including all attachments to it, (the ‘Agreement’), and (ii) ‘Operational Customer Information’, which is data we collect from you and your users, and about you and your users, in accordance with our Privacy Policy. Operational Customer Information may include personal data as that term is defined in the General Data Protection Regulation, (EU) 2016/679, but is not otherwise Customer Data.

This page provides important information about the identity, location, and role of each Sub-processor. Terms used on this page but not defined have the meaning set forth in your Agreement.

Third Parties

People.ai uses third party Sub-processors to process Customer Data and Operational Customer Data on our behalf, provide infrastructure services, and to help us deliver professional services, customer support, email notifications and other interactions with customers, users, and others. Prior to engaging any third party Sub-processor, People.ai evaluates the third party’s privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

People.ai uses the following Sub-processors to host Customer Information or provide other infrastructure that helps with delivery of our Services:

Infrastructure and Operations

Entity NameSub-processing ActivitiesEntity Country
Amazon Web Services, Inc.Cloud service providerUnited States
ClearbitProcessing operational customer dataUnited States
DatabricksOperationsUnited States
SegmentProcessing operational customer dataUnited States
Sentry.ioProcessing operational customer dataUnited States
SnowflakeData analysisUnited States
Sumo LogicOperationsUnited States
TableauData analysisUnited States

Information About Customers, Users, and Others

Entity NameSub-processing ActivitiesEntity Country
AmplitudeProcessing operational customer dataUnited States
AppCuesProcessing operational customer dataUnited States
Communication.ioProcessing operational customer dataUnited States
FullStoryProcessing operational customer dataUnited States
IntercomProcessing operational customer dataUnited States
SurvicateCustomer surveysPoland
Tableau SoftwareProcessing operational customer dataUnited States
WootricProcessing operational customer dataUnited States
Zendesk, Inc.Processing operational customer dataUnited States

Affiliates

Entity NameSub-processing ActivitiesEntity Country
None

Updates

As our business grows and evolves, the Sub-processors we engage may also change. We endeavor to provide subscribed owners of the Customer’s account with notice of any new Sub-processors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

View archived sub-processors versions.