Vonage is a global leader in cloud communications, helping businesses accelerate their digital transformation with flexible, intelligent and personalized communications solutions.
The Vonage Communications Platform (VCP), is fully programmable and allows for the integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems – enabling businesses to easily build intelligent, intuitive customer experiences across any channel and on any device for better customer engagement.
Jumper.ai, Vonage’s Conversational Commerce application enables businesses to create AIpowered omnichannel experiences that boost sales and increase customer satisfaction. Vonage’s fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or remotely – providing the flexibility required to create meaningful engagements.
Vonage partnered with People.ai, the leading enterprise revenue intelligence platform, for its API team to help build better connections, improve insights and deliver the best possible customer experiences. The partnership has led to greater customer engagement by helping Vonage’s sales team members to track and analyze customer interactions including client phone calls with clients, meetings, emails and other activities, together with additional data points that provide sales leadership with actionable insights on team members’ level of engagement with customers.